After reports of overheating issues with the new iPhone 15 Pro and Pro Max models, Apple has responded, citing a combination of factors including a software bug in iOS 17. The company clarified that the new phones' material composition, comprising a titanium frame and aluminum substructure, isn't contributing to the problem and actually aids in better heat dissipation compared to previous models.
Background:
Shortly after the release of the iPhone 15 series, users began reporting instances of their devices overheating, with some experiencing discomfort while holding the phone. Certain users even shared images of infrared thermometers registering temperatures exceeding 80 degrees Fahrenheit.
Apple's Response:
In a statement to CNET, Apple acknowledged the issue, attributing it to several conditions. Firstly, during the initial days after setup or restoration, increased background activity might cause the device to feel warmer. Additionally, a bug in iOS 17 was identified, which is being addressed in a forthcoming software update. Moreover, recent updates to certain third-party apps were found to be overloading the system, particularly those like Instagram, Asphalt 9, and Uber. Apple is actively collaborating with these developers to implement fixes.
Third-Party App Overload:
Apple clarified that recent updates to specific third-party apps on iOS 17, including Instagram, Asphalt 9, and Uber, are causing higher CPU usage, resulting in increased device temperature. Instagram has already released an updated version of its app on September 27 in response.
Upcoming Software Update:
Although the release date for the iOS 17 bug-fixing update remains undisclosed, Apple assured users that the remedy won't compromise the iPhone's performance.
Charging Considerations:
Apple stated that both the iPhone 15 Pro and Pro Max support any USB-C adapter compliant with the USB-C standard, including USB Power Delivery. The iPhone regulates its charging to a maximum of 27W. If a charger with a capacity of 20W or higher is used, temporary warming may occur.
User Recommendations:
For users facing overheating, Apple suggests activating Low Power Mode, avoiding prolonged exposure to direct sunlight or hot environments, and, if a specific app seems to be the issue, disabling background refresh for that app.
Conclusion:
While Apple acknowledges the overheating concerns surrounding the iPhone 15 Pro models, they have swiftly identified the contributing factors and are actively working on solutions. Users can expect an update to address the iOS 17 bug without compromising the device's performance. In the meantime, following Apple's recommended practices can help mitigate the issue.
